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Mar 8

Come Visit Our New Support Page!

Posted by the Webs Team on March 8th, 2010 | 9 Comments »

We are always striving to improve ourselves and the services we provide you.  As part of this evolution, we are proud to announce the launch of a brand new support portal page.

Now you can get everything you need all in one spot!  Report bugs for our engineers, post ideas on how we can improve, and get your questions answered by our staff and other users.

How to find the new Support page:

Click on the Support button located in the top right-hand corner of your account

Special addition for our premium users:

In addition to 24/7 Live Chat option, premium users now have the option to email the experts directly through the support section.

New Support Portal location

As always, we welcome your feedback.

Happy Site Building!

Mar 3

Guestbook Spam – FIXED

Posted by the Webs Team on March 3rd, 2010 | 32 Comments »

We are happy to announce that today, we pushed out a filter to cut down on the number of guestbook spam comments that our users have been receiving.  This has been a painful issue for a lot of you, to eliminate the problem we have been working silently on resolving this issue.  We believe that the new filtering system will greatly cut down on the number of such posts.

If after today you see other comments come through, please notify us so that we can continue to improve the filtering process.

Thank you for all your patience and understanding while we were working on this fix.

The Webs Team

Mar 3

Connection Interrupted error

Posted by the Webs Team on March 3rd, 2010 | 4 Comments »

“Connection Interrupted” error.

You may have received this error when visiting your pages or logging into your account this morning. Our engineers are on it and this should be resolved shortly.

We apologize for the inconvenience!

Quick Update- This issue has been resolved :)

Mar 2

Site Promotion – Getting your Website in Search Engines

Posted by the Webs Team on March 2nd, 2010 | 22 Comments »

Did you know that your website will not be listed in search engines until you promote it?  Creating your site is only half of the process. You must submit your site to search engines if you want people to be able to get to your site through their search toolbars or search pages.

Not to worry! Submission to most search engines is completely free!

Need help figuring out how to add your site to search engines?

We provide you all the tools necessary to help you submit your sites to search engine on our Site Promotion page.  To locate it: Click on the Promotion tab and then on Site Promotion:

Remember, your site will not automatically show up in search engines until you actively submit the link.

Happy Submitting!

Feb 23

Out with the old…

Posted by the Webs Team on February 23rd, 2010 | 103 Comments »

Some of you may notice a few differences here on the blog. We have updated our blog URL, and made a few tweaks along the way.

You can now find us at blog.webs.com. Those of you who subscribe to our RSS feed will want to update this information to continue keeping up with the latest and greatest happenings at Webs. You will find that the old comments are missing, unfortunately this is a result of the transfer. Think of it as a fresh start!

Turning over this new leaf also brings some visual enhancements and some session time-out improvements, (if you don’t notice this, it’s because it’s working!). You can still access the blog through all the same channels and we’ll still be bringing the great updates, feature launches, announcements and contests that you all come for, so stay tuned!

What do you guys and gals think? Let us know in the comments.

Feb 16

FAQ App – LIVE in the App Store!

Posted by the Webs Team on February 16th, 2010 | 13 Comments »

All,

I’m pleased to announce the launch of the latest app in the App Store, FAQ.  This app is perfect for creating a frequently asked questions page with questions and answers for your visitors.  Its super simple to use, and makes it really easy to create a fully functioning FAQ.

Here’s some features:

1) Categorize questions into different categories
2) Automatically generated table of contents with anchor links to the questions and answers
3) Drag and drop simplicity to organize your questions
4) Optional link to contact page

As you all know, you could manually create an FAQ page in the past.  However, our belief is that apps are a much easier solutions to a use case than a manual solution.  We hope to continue growing our app store to bring you the best the web has to offer, all within the Webs platform.

Best,
Haroon

Feb 14

Happy Valentine’s Day!

Posted by the Webs Team on February 14th, 2010 | 16 Comments »

Happy_Valentine's_Day

We’re not a very sappy bunch…but we’re also not likely to turn down chocolates either.

Happy Valentine’s Day to all!

The Webs Team

Feb 4

Site Admins – LIVE!

Posted by the Webs Team on February 4th, 2010 | No Comments »

I’m pleased to announce the launch of a feature I’ve had my eyes on for a looong time.  As you all are aware, for years our site owners have requested the ability to have additional “Admins” on their sites.  There are several use cases for this including a group collaborating around a site, or a web designer who wants to administer all of his clients’ sites from one dashboard.  Last year, we released the WebsID system and “master dashboard” which you can now access by logging into webs via your email/password combination.  What we did not have is a way to set admins for your website.  Well now we do!  You can now set members to “Admin” status and give them full editing access to your site (with a few limitations).

How it Works
The new Admin system is incredibly simple to use.  If you visit your “Manage Members” page, you will now see a new option for the member level called “Admin”.  Select that for a member and save to make them instantly become an admin.  To manage a site, Admins simply login to www.webs.com with their WebsID (email/password combination) and they will immediately see any sites they are admins of in their dashboard.  From there, they can click to edit that site.  To add a new admin who isn’t a member, simply send them an invite to join your site.  Once they join, you can set them to Admin and you are done.

What Admins Cannot Do
Admins have access to all general editing privileges so be sure you fully trust the person you are making an Admin of your site.  Still, there are a few things Admins cannot do that Site Owners can.

Admins cannot:

-  Delete the site
-  Change the site email address
-  Change the attached WebsID of a site (change who is the site owner)
-  Make other people admins
-  Change the status of other admins or site owners
-  Downgrade the site to HTML-only mode

Who this feature is good for?
Sites with multiple creators, where several people need to collaborate to create and manage the site.

Sites that change hands often, for example, a group or team that will have a new webmaster every year, can simply assign a new admin each year rather than handing over the master account.

Web Designers, Consultants, and Professionals
There are many Webs users who use our platform to build websites for other people.  This feature finally allows you to administer your clients’ sites without sharing account information.  With the dashboard, it also creates an easy way to manage all of your clients at once.  We are very excited to offer this to our professional users and in the future will look to enhance this with multi-site purchase discounts or affiliate programs so that users who purchase or administer multiple premium accounts can get discounts or referral bonuses.

Logging in to Edit a Website, Right from your Site
In addition to the new Admin functionality, we are also rolling out a new feature that lets Site Owners and Admins login to administer a site, directly from the site itself.  A new link has been added to the “Welcome Module” in the sidebar called “Manage Website”.  Click this button and confirm your password to immediately jump into the Site Manager.  This is a great feature to offer Admins who will be able to login directly from your site rather than having to visit the Webs.com homepage.

I’m really excited to announce the launch of our admin feature as the next step in the evolution of our platfom and look forward to continue building on the best website creation platform on the internet.

Haroon

Feb 2

SCAM ALERT – Emails asking for your Webs.com login information

Posted by the Webs Team on February 2nd, 2010 | No Comments »

It has come to our attention that today some users received an email claiming to be on behalf of Webs.com asking for Username and Password information.  Please know that Webs.com will never send you such an email especially from non web.com email address.

If you received an email today asking for this type of information to prove that you are using your account, please disregard it. This is a scam, it was NOT sent by any member of the Webs.com team.

Regards,
The Webs Team

Jan 28

Contest: Free Site Re-design! (LIMITED TIME OFFER)

Posted by the Webs Team on January 28th, 2010 | 4 Comments »

Are you ready for a fresh look to your site? Do you want a professional touch without the hassle? Tell us right away!

For a very limited time, Webs.com is looking to give away free custom site makeovers to a select group of premium users. We are looking for hopefuls who will hand over their webs sites to our trained professionals for a complete site redesign.  Not to worry, we give it back once the redesign is complete.  As always, you’ll still have complete control with our powerful site builder.

Whether you’re just starting out, or want to transform your current site like no other, this is a chance not to be passed up!

So ask yourself: Does your business need a facelift? Could your church use a revamp? We want to hear from you!

How to Enter:
Entry is easy: Simply leave a comment on this blog post with your site address, a little about your website and why you think you deserve this unique opportunity.

Winners will receive an unmatched site redesign by our professionals.

Last day to Enter:
End of this week! That means Friday January 29th, get your entries in quick to be considered for this unmissable offer!

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